Shipping Delays: Why Amazon Delivery Gets Late and How to Solve This Problem
Most of the time, an estimated delivery date given by Amazon is not the real time it takes for a package to arrive, and that is annoying, to say the least. There could be several reasons as to why this could be possible: high order volumes, logistic hitches unforeseen, meteorological impediments, or even a lost package. If you are waiting on an essential item or a last-minute birthday gift, you may be forced to head to the store to get it, which makes the late delivery quite a bummer. The good news is you can get a refund if your Amazon delivery arrives late.
Why does Amazon sometimes deliver orders belatedly?
There are several reasons that may cause a package to deviate en route from door to door. Following are some of the common reasons which cause shipment delays:
High Order Volumes: High order volumes force Amazon to strive and push extremely hard to satisfy demand.
Logistic Delays: Sometimes, at rare intervals, there may be problems at the time of shipment, a fault in transit, or some misunderstanding at the sorting facility. Delays may happen because of these factors.
Weather Issues: The vehicles have to drive through snow and storms; the delivery dates may therefore be postponed.
Inventory Availability: Sometimes what you ordered might not be available at the nearest fulfillment center. Since Amazon would have to pick that up from elsewhere, the time for delivery may take a little while longer.
• Details of Delivery: If the shipping address is wrong or given in the wrong manner, there could be delays since the fulfillment centers would need to decide where the shipment should end up.
How Do Amazon Shipping Delays Affect the Sellers?
In today’s e-commerce buying world, customers want seamless and fast delivery, which for Amazon’s Prime program is an explicit next-day delivery.
Customers are rightly furious when those promises haven’t been met and delivery is delayed. Also, angry customers are less likely to shop again.
However, the sellers have more complex and specific challenges.
• Negative Customer Reviews: Shipping delay usually means disgruntled customers who leave negative feedback or a lower rating. This hurts a seller’s reputation and makes the path a little more difficult when trying to win over new customers.
• Additional Work for Customer Service: Sellers may encounter more customer inquiries and complaints related to issues with shipping delays, thereby stressing their customer service team in managing the extra workload with additional resources.
• Customer Order Cancellations: Too much delay in shipment or finding alternative sources for desired products will cause customers to cancel their orders. Such a situation results in a loss of sale and, hence, revenue to the seller.
How to Get a Refund from Amazon for Delayed Delivery
• The following are the eligibility criteria for getting a refund on a delayed delivery by Amazon:
• Shipped to a qualifying address: Make sure a qualifying shipping address is correctly entered. Items shipped to incorrect addresses do not qualify for refunds.
• Advertised matching shipping option: For a refund, the shipping options you choose must coincide with the specified guaranteed delivery dates.
• Order Within: this window on the countdown clock on Amazon product pages shows how much time is left until it will no longer be possible to place a purchase on time. When this timer expires, the date of delivery is changed. Confirmed dates of delivery come from order confirmation emails.
• The timely payment method fee is such that the payment methods should be charged successfully before their expiration. Any delay that is caused because of longer checkout period or issue with the payment method will not hold Amazon liable for the same and delays in the delivery.
